Privacy policy

Privacy Policy

Effective Date: July 22, 2026

PotteryByMila ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services.

Business Information

Store Name: PotteryByMila
Store Type: General Store
Website: potterybymila.myshopify.com
Business Address: 300 S Biscayne Blvd, Miami, FL 33131, United States
Phone: +1 551-409-2809
Email: support@potterybymila.com

Information We Collect

Information You Provide Directly

Full name
Billing address
Shipping address
Email address
Phone number
Payment and transaction details
Order history
Customer service communications
Information submitted through forms on our website

Information Collected Automatically

IP address
Browser type and version
Device information
Operating system
Date and time of visits
Pages viewed and browsing activity
Referring websites and links
Cookie and analytics information

How We Use Your Information

We may use collected information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Process payments securely
Prevent fraud and unauthorized transactions
Improve website functionality and customer experience
Maintain internal business records
Comply with legal obligations

Sharing of Personal Information

We do not sell or rent personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including:

Shopify and related platform providers
Payment processors
Shipping and fulfillment partners
Fraud prevention and security providers
Analytics and website performance providers
Professional advisors and legal authorities when required by law

Behavioral Advertising

We may use information about your interactions with our website to help provide relevant advertising and marketing communications.

You may manage advertising preferences through:

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, remember customer preferences, analyze website traffic, and enhance the shopping experience.

Most web browsers allow users to manage cookie settings through browser preferences.

Your Rights

Depending on applicable laws and your location, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Restrict or object to certain processing activities
Request portability of personal information where applicable
Withdraw consent where processing is based on consent

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to help protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Information may be processed and stored in countries where our service providers operate. Appropriate safeguards will be applied when required by applicable law.

Do Not Track Signals

Because there is currently no universally accepted standard for responding to Do Not Track browser signals, our website may not respond differently when such signals are received.